JST further heightens the positive experience of using their high-quality products by offering field support services. JST takes pride in their ability to provide after-sales service support and the high level of customer satisfaction that results.
Some of the field services provide include:
- Assistance with installation and commissioning
- Field testing
- Field repairs and retrofitting
- Installation of replacement parts
- Arc Flash Studies and Mitigation Work
- Breaker Repairs and Upgrades
- Onsite Transformer Repairs
- Transformer Refurbishment Program
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JST’s dedicated after-sales service team of highly trained and experienced technicians have the capabilities to address our customer’s service needs with services ranging from obtaining parts to providing onsite field service.
In addition, JST has fully trained sub-contractors located at various locations worldwide. We have successfully developed and implemented procedures that allow our technicians to work in a multitude of environments and will comply with any requirements to obtain certain permits or licenses as needed. Whether the onsite service is taking place in a warehouse or a confined space, our service technicians will be able to perform the most common services usually consisting of routine maintenance, inspection, test, repair and clean up. For years, our service team has been delivering exceptional service to meet customer demands for timely service and high-quality parts.